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IT Services & Solutions

Enterprise-grade managed IT, cybersecurity, and cloud solutions for Canadian businesses.

Comprehensive IT Services Built for Growth

For over 30 years, BALANCED+ has delivered enterprise-grade IT services to businesses across Canada. From fully managed IT and 24/7 cybersecurity to cloud migration and strategic consulting, our team of 47 professionals ensures your technology drives business growth — not headaches.

As an OECM-approved government vendor and Fortinet Advanced Partner since 2003, we bring the credentials, processes, and accountability that growing organizations demand.

Managed IT

Proactive monitoring, maintenance, and management of your entire IT environment. Predictable costs and a dedicated team on call.

IT Support

On-site and remote IT support with a 15-minute response SLA. Break/fix, troubleshooting, and end-user assistance from a dedicated team.

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Help Desk & Remote Support

24/7 help desk with fast resolution times. Remote troubleshooting, ticket management, and escalation paths for your entire team.

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Microsoft 365 Management

Deployment, licensing, security configuration, and ongoing management of your Microsoft 365 environment.

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Backup & Disaster Recovery

Automated backups, tested recovery plans, and rapid restore capabilities to protect your business from data loss and downtime.

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IT Procurement & Licensing

Hardware and software procurement with volume licensing, vendor management, and lifecycle planning to reduce costs.

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vCIO & IT Roadmapping

Strategic IT leadership and technology roadmapping aligned to your business goals. Budget planning, vendor strategy, and digital transformation.

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Co-Managed IT Services

Augment your internal IT team with 24/7 monitoring, cybersecurity depth, and overflow support — without replacing your existing staff.

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Outsourced IT Support

Full-service IT department for a predictable monthly fee. Replace unpredictable IT costs with dedicated engineers, help desk, and 24/7 coverage.

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Cloud & Infrastructure Management

Scalable cloud and on-premise infrastructure managed end-to-end — design, migration, monitoring, and optimization from a team that's been doing this since 1994.

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Managed Cybersecurity Services

Multi-layered security strategy including threat detection, incident response, and compliance support. Fortinet Advanced Partner since 2003.

Managed Detection and Response (MDR)

24/7 threat monitoring, detection, and response from our security operations centre. Continuous protection without building an in-house SOC.

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Endpoint Detection and Response (EDR)

Advanced endpoint protection that detects, investigates, and neutralizes threats across all devices in real time.

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Cloud Security

Security posture management, configuration hardening, and compliance controls for your Azure, AWS, and hybrid cloud environments.

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Identity and Access Management (IAM)

Centralized identity governance, multi-factor authentication, and role-based access controls to secure every user and device.

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Penetration Testing

Simulated real-world attacks that expose vulnerabilities before bad actors find them. Detailed findings with prioritized remediation.

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Security Architecture Review

Comprehensive review of your security architecture to identify gaps, misconfigurations, and opportunities to harden your defences.

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IT Compliance Services

Gap analysis and remediation planning for SOC 2, ISO 27001, and PCI DSS. Audit preparation and evidence collection support.

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Policy & Procedure Development

IT security policies, acceptable use agreements, and incident response procedures tailored to your industry and compliance requirements.

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Incident Readiness Workshop

Tabletop exercises and incident response planning so your team knows exactly what to do when a security event occurs.

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Fortinet Solutions

Fortinet firewall, SD-WAN, and security fabric deployment. Advanced Partner since 2003 with certified engineers on staff.

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Managed Firewall Services

Enterprise firewall protection without the complexity. We deploy, configure, monitor, and manage your firewall infrastructure 24/7, so you never have to worry about perimeter security again.

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Managed SIEM Services

Centralized log management, real-time threat detection, and security analytics, managed by our SOC team so you get actionable intelligence, not alert fatigue.

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Business Systems

Cloud, network, data, and software solutions that keep your business running. Strategic infrastructure for mid-market companies across the GTA.

Business Intelligence, Data Analytics and Machine Learning

Custom Power BI and Tableau dashboards that turn raw data into executive-ready insights. Real-time KPIs and automated reporting.

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Software Development

Custom applications, workflow automation, and system integrations built to solve the problems off-the-shelf software can't.

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Managed Cloud Services

Cloud migration, management, and optimization across Azure, AWS, and hybrid environments. Scalable infrastructure with cost controls built in.

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Managed Network Services

Enterprise network design, deployment, and management. Switching, routing, wireless, SD-WAN, and structured cabling for reliable connectivity.

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Data Engineering, Infrastructure and Governance

Custom dashboards, reporting pipelines, and analytics platforms that help you make faster, smarter business decisions.

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AI & Machine Learning

Custom machine learning models, generative AI, and intelligent automation, built for production and grounded in your own data.

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30+ Years in Business
500+ Clients Served
15min Response SLA
99.9% Uptime Guarantee

Not Sure Which Service You Need?

Our team will assess your current IT environment and recommend the right solution — no obligation.

Trusted by Leading Organizations

Vizibill
Coastal Community Credit Union
Lush
KHP
Granite REIT

Frequently Asked Questions

Put AI to Work in Your Business

Tell us about your goals and we will identify where AI delivers real, measurable value.

  • Free AI opportunity assessment
  • Use-case prioritization & ROI estimate
  • No obligation consultation
  • Serving Canadian businesses since 1994
Prefer to talk? (416) 621-6611
Offices in Mississauga, ON & Vancouver, BC